Product Link 151/201 Electronic Service Tool Does Not Communicate with ECM Caterpillar


Electronic Service Tool Does Not Communicate with ECM
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System Operation Description:

During the installation of a Product Link module, the wiring harness is connected to the existing AVS data link wiring on the machine. If this is not done properly, the continuity of the AVS data link wiring may be open intermittently. This condition may not be apparent immediately. This will cause a problem when you are trying to connect the Electronic Technician (ET) to the machine.

  • The ET may report that no ECM has been found.

  • The ET may not report every ECM that is on the machine.

  • The ET may report an ECM but the ECM will not have any data.

If the wires for the data link are reversed during the installation, the Product Link ECM will not be shown after connecting the ET to the machine.

Test Step 1. VERIFY THAT THE DATA LINK WIRES ARE NOT REVERSED.

  1. Check that the positive data link wire (893-GN) in the wiring harness for the Product Link is connected to the positive wire in the machine harness for the machine.

  1. Check that the negative data link wire (892-BR) in the wiring harness for the Product Link is connected to the negative wire in the machine harness.

Expected Result:

The data link wires are properly connected.

Results:

  • OK - The data link wires are properly connected. Proceed to Test Step 2.

  • NOT OK - The wires for the data link are reversed.

    Repair: Reinstall the data link wires correctly and check the operation of the Product Link module by using the ET.

    Stop.

Test Step 2. CHECK THE WIRING WITH A MULTIMETER.

  1. Turn off the machine and turn the disconnect switch to the OPEN position.

  1. Measure the resistance of the negative data link wire from the service connector (contact "E") to the location for the spliced data link wire. Note the resistance.

  1. Measure the resistance of the positive data link wire from the service connector (contact "D") to the location for the spliced data link wire. Note the resistance.

Expected Result:

The resistance in both wires is less than 5 ohms.

Results:

  • OK - The resistance is less than 5 ohms. Proceed to Test Step 3.

  • NOT OK - The resistance is greater than 5 ohms. Repair the wiring harness.

    Repair: After repairing, resume the setup procedures for the installation of the Product Link.

    Stop.

Test Step 3. VERIFY THAT THE WIRING FOR THE AVS DATA LINK IS PROPERLY CONNECTED.

  1. Check the spliced connections for the data link that were made during the installation. Verify that all connections are clean and tight.

  1. Reconnect the harness connectors that were disturbed during the installation. Ensure that all of the pins are correctly seated in the sockets.

  1. Reconnect the cable from the service tool connector. Attempt to access the data link by using the ET.

Expected Result:

The Electronic Technician lists the electronic control modules that are available on the machine. The ECM for the Product Link can be accessed.

Results:

  • OK - The Electronic Technician lists the electronic control modules that are available on the machine. The ECM for the Product Link can be accessed. Resume the setup procedures for the installation of the Product Link. Stop.

  • NOT OK - The Electronic Technician does not list the electronic control modules that are available on the machine. The ECM for the Product Link cannot be accessed. Proceed to Test Step 4

Test Step 4. CHECK FOR A MONITORING SYSTEM

Check if the machine is equipped with a monitoring system. Some common monitoring systems include the following systems: Electronic Monitoring System, Computerized Monitoring System, AVSpare Monitoring System, VIDS and VIMS. Also, many machines have monitors that are specific to the type of machine such as excavators and cold planers.

Expected Result:

The machine is equipped with a monitor.

Results:

  • YES - The machine is equipped with a monitoring system. Proceed to Test Step 5

  • NO - The machine is not equipped with a monitoring system Proceed to Test Step 6

Test Step 5. CHECK FOR A DIAGNOSTIC CODE FOR THE DATA LINK.

Check the monitoring system for a diagnostic code for the AVS data link.

Expected Result:

There is a diagnostic code for the AVS data link.

Results:

  • YES - There is a diagnostic code for the AVS data link.

    Repair: Perform the troubleshooting procedure for that diagnostic code that is found in the service manual for that ECM.

    Stop.

  • NO - There are no diagnostic codes for the AVS data link. Proceed to Test Step 6.

Test Step 6. RETURN THE WIRING TO THE ORIGINAL CONDITION.

  1. Return the AVS data link wires to the original condition. Remove any splices that were made and reconnect the wiring harness.

  1. Connect the ET to the service connector. Verify that all of the appropriate electronic control modules are present. The ECM for the Product Link will not be present.

Expected Result:

All of the appropriate electronic control modules are present.

Results:

  • YES - All of the appropriate electronic control modules are present. The wiring is correct at this time. Return to the installation procedure for the Product Link and reinstall the wiring for the AVS data link. Continue with the setup of the Product Link. Stop.

  • NO - All of the appropriate electronic control modules are not present.

    Repair: A problem still exists with the data link wiring. This problem does not relate to the installation of the Product Link. Troubleshoot the entire data link circuit to all available electronic control modules. After the problem is found and the problem is corrected, return to the installation procedure for the Product Link and reinstall the wiring for the AVS. Continue with the setup of the Product Link.

    Stop.

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