VIMS Communicator Toolkit Troubleshooting Caterpillar


Troubleshooting
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Table 1 lists the symptoms of problems that can occur when you use VIMS Communicator Toolkit. This table also lists the possible causes of the problem.

Table 1
Symptom     Possible Cause    
The Machine web page does not match the machine that is selected.     The IP address in the Machine list is not correct.    
The Machine web page is not available.     The IP address in the Machine list is not correct.
The machine is not within the range of the radio.
The network is not available.    
The FTP file folder will not open.     The path of the folder is incorrect.
The network is not available.    
The Poll Parameters for Machine window displays a message to "merge a data logger".     A Data logger with data needs to be "merged".
The wrong database is selected.    
No machines are found when you press the Discover machines button.     You are not on the same network as the machine.
The machine is not within the range of the radio.
A firewall is blocking the message.    
The information in the Poll parameters for Machine window times out.     The IP address in the Machine list is not correct.
The machine is not within the range of the radio.
The network is not available.    
There are no updates to the Poll parameters for Machine window.     The IP address in the Machine list is not correct.
The machine is not within the range of the radio.
The network is not available.    
The Machine web page opens, but there are no files in the file folder.     The FTP server is down.
The FTP login has changed.
The network is not available.    

Information System:

VIMS Communicator Toolkit System Requirements
VIMS Communicator Toolkit Setup
VIMS Communicator Toolkit Program Description
VIMS Communicator Toolkit Poll Parameters
CB22, CB24, CB32 and CC24 Utility Compactors Shipping the Machine
140M and 150 Motor Graders Engine Supplement Engine Oil Filter and Base - Remove and Install
CP56, CS56, CP64, CS64, CP74 and CS74 Vibratory Compactors Propel System Case Drain Flow for Piston Motor (Axle Propel) - Test
CB22, CB24, CB32 and CC24 Utility Compactors Rollover Protective Structure (ROPS) - Foldable
PL1000E Communication ECM Modbus Master
CP56, CS56, CP64, CS64, CP74 and CS74 Vibratory Compactors Propel System Case Drain Flow for Piston Motor (Drum Propel) - Test
279C, 289C and 299C Compact Track Loaders Reference Material
The Electronic Priming Pump for Machine Engines will not Prime{1258, 1263}
160M and 160 Motor Grader Machine Systems Control Valve (Brake) - Remove
CP56, CS56, CP64, CS64, CP74 and CS74 Vibratory Compactors Propel System Travel Speed - Check
160M and 160 Motor Grader Machine Systems Control Valve (Brake) - Install
VIMS Communicator General Information
14L Motor Grader Machine Systems Control Valve (Brake) - Disassemble
14L Motor Grader Machine Systems Control Valve (Brake) - Assemble
VIMS Communicator Connections
CP56, CS56, CP64, CS64, CP74 and CS74 Vibratory Compactors Propel System Parking Brake - Test
CB34, CB34XW and CC34 Utility Compactors Cooling System Water Temperature Regulator - Replace
2007/11/05 A New Rotor Brake is Now Used on Reclaimer Mixers {3275, 5631}
CB34, CB34XW and CC34 Utility Compactors Engine Oil Level - Check
AccuGrade GPS (CD700) General Information