PRODUCT SUPPORT PROGRAM FOR REPLACING THE PRODUCT LINK HARDWARE ON CERTAIN 18 MOTOR GRADERS Caterpillar


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PRODUCT SUPPORT PROGRAM FOR REPLACING THE PRODUCT LINK HARDWARE ON CERTAIN 18 MOTOR GRADERS [UEBE1118]
ELECTRICAL AND STARTING SYSTEM
ELECTRONICS GP-MACHINE
PRODUCT SUPPORT PROGRAM FOR REPLACING THE PRODUCT LINK HARDWARE ON CERTAIN 18 MOTOR GRADERS
UEBE1118-00

11Aug2020


D-470

 

Before/After

  
  

PRODUCT SUPPORT PROGRAM FOR REPLACING THE PRODUCT LINK HARDWARE ON CERTAIN 18 MOTOR GRADERS

7610 7620 7606
PS46821
NOTE:

AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS46821" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.


TERMINATION DATE

31Aug2022

PROBLEM

The existing product link hardware does not support the use of Minestar on certain 18 Motor Graders. The factory installed product link can be replaced with Product Link hardware in the 485-2735 Field Installation Group.

AFFECTED PRODUCT

Model Identification Number
18-15  NN600101-00104, 106, 108, 110-112

PARTS NEEDED

Qty

Part Number Description
1 4852735 INSTL GP-FIELD
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

Refer to the Service Manual if/as necessary.
Replace the factory installed product link hardware with the Product Link hardware in the 485-2735 Field Installation Group.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-6000 hrs,
0-12 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.0-hour job



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

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