PRODUCT SUPPORT PROGRAM FOR REWORKING THE MH BOOM ASSEMBLY ON CERTAIN M324D WHEELED EXCAVATORS AND MH3022/MH3024/MH3026 MATERIAL HANDLERS
[UEBE1465]
IMPLEMENTS
BOOM GP
PRODUCT SUPPORT PROGRAM FOR REWORKING THE MH BOOM ASSEMBLY ON CERTAIN M324D WHEELED EXCAVATORS AND MH3022/MH3024/MH3026 MATERIAL HANDLERS
UEBE1465-00
Show/hide table
06Nov2020
U-646
A-533
O-599
Show/hide table
After Failure Only
PRODUCT SUPPORT PROGRAM FOR REWORKING THE MH BOOM ASSEMBLY ON CERTAIN M324D WHEELED EXCAVATORS AND MH3022/MH3024/MH3026 MATERIAL HANDLERS
6501
PS54473
Show/hide table
NOTE:
AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare.
NOTE:
This Program can only be administered after a failure occurs.
The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS54473" as the Part Number
and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.
Show/hide table
Show/hide table
NOTE:
The information supplied in this service letter may not be valid after the termination date of this program.
Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.
Show/hide table
Show/hide table
Show/hide table
TERMINATION DATE
30Nov2022
PROBLEM
Show/hide table
The existing MH boom assembly can interfere with the stick on certain M324D Wheeled Excavators and MH3022/MH3024/MH3026 Material Handlers. If the existing MH boom assembly interferes with the stick when stick fully retracted, it can damage the MH boom assembly side plates.
AFFECTED PRODUCT
Show/hide table
Model
Identification Number
*******Group 1*******
M324D 2 MH
EN300240-00241
MH3022
FB302587-02634
MH3024
FB700697-00738
MH3026
FB900505, 507-508, 510, 512-530
Show/hide table
*******Group 2*******
GENERATOR
FME00222
PARTS NEEDED
Show/hide table
No parts needed for this program
ACTION REQUIRED
Show/hide table
Refer to the attached Rework Procedure.
Show/hide table
SERVICE CLAIM ALLOWANCES
Show/hide table
Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 1*******
0-2000 hrs, 0-24 mo
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
NOTE: This is a 2.0-hour job for Group 1
Show/hide table
Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 2*******
0-2000 hrs, 0-24 mo
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
NOTE: This is a 2.0-hour job for Group 2
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
Rework Procedure
Rework Instruction: MH Boom 5.35 M
1. Check clearance between boom and stick; stick cylinder at minimum. The minimum clearance between boom and stick should be around 10mm. Refer to Image1.1.1.
2. Cut out part of the side plate at the distance of 535mm from the center of the boss. Do not cut more than up to the bottom plate surface. Grind the surface smooth. Refer to Image1.1.2.
Image1.1.1
Image1.1.2
Rework Instruction: MH Boom 6.4 M
1. Check clearance between boom and stick; stick cylinder at minimum. The minimum clearance between boom and stick should be around 10mm. Refer to Image1.2.1.
2. Cut out part of the side plate at the distance of 535mm from the center of the boss. Do not cut more than up to the bottom plate surface. Grind the surface smooth. Refer to Image1.2.2.
Image1.2.1
Image1.2.2
Rework Instruction: MH Boom 6.8 M
1. Check clearance between boom and stick; stick cylinder at minimum. The minimum clearance between boom and stick should be around 10mm. Refer to Image1.3.1.
2. Cut out part of the side plate at the distance of 580mm from the center of the boss. Do not cut more than up to the bottom plate surface. Grind the surface smooth. Refer to Image1.3.2.
