PRODUCT SUPPORT PROGRAM FOR REPLACING THE 590-3612 CENTER FRAME ON ONE PL72 PIPELAYER Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING THE 590-3612 CENTER FRAME ON ONE PL72 PIPELAYER [UEBE1422]

FRAME AND BODY

FRAME GP

PRODUCT SUPPORT PROGRAM FOR REPLACING THE 590-3612 CENTER FRAME ON ONE PL72 PIPELAYER

UEBE1422-01

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29Oct2020

(Revised 16Nov2020)

X260

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Before/After (Limited distribution)	PRODUCT SUPPORT PROGRAM FOR REPLACING THE 590-3612 CENTER FRAME ON ONE PL72 PIPELAYER
7052		PS46901

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NOTE:

AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS46901" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.

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NOTE:	This Revised Service Letter replaces the 29Oct2020 Service Letter. Changes have been made to the Service Claim Allowances.

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TERMINATION DATE

31Oct2022

PROBLEM

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The baseplates on the original 590-3612 Center Frame were incorrectly machined with a non-uniform thickness. This can lead to an issue with the bolted joint that connects the 590-3612 Center Frame to the main machine frame on P7300416.

AFFECTED PRODUCT

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Model	Identification Number
PL72	P7300416

PARTS NEEDED

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Qty	Part Number	Description
18	1P3704	SEAL-RECTANGULAR
12	1P5767	FLANGE-SPLIT
4	4I7822	COVER
6	5P0048	COVER
39	6V8397	SEAL-O-RING-ORFS
42	6V8398	SEAL-O-RING-ORFS
13	6V9508	PLUG-ORFS
14	6V9509	PLUG-ORFS
10	6V9511	PLUG-ORFS
30	6V9746	SEAL-O-RING-ORFS
13	6V9829	CAP
14	6V9830	CAP
10	6V9832	CAP
50	7K1181	STRAP-CABLE
12	7X2580	BOLT-HEX HEAD
8	7X2581	BOLT-HEX HEAD
12	8T4167	WASHER-HARD
4	8T4649	BOLT-HEX HEAD
12	9X8258	WASHER-HARD
12	1123929	BOLT
1	1593327	WRENCH-HEX
24	1729966	BOLT-HEX HEAD
24	3293356	NUT-HEX
1	4452587	SEAL
1	4452589	SEAL
1	4452591	SEAL
1	4452592	SEAL
1	4452706	SEAL
1	5903612	FRAME AS
1	BULK_OIL	Hydraulic Oil 45 L (12 US gal) (SAE 0W20-See OMM)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Refer to the Service Manual if/as necessary.
Replace the original 590-3612 Center Frame with a new 590-3612 Center Frame.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	AVSpare		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-100 hrs, 0-12 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

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NOTE: This is a 100.0-hour job
The Dealer is allowed up to an additional $6300 USD for transport of the machine. Include outside expenses at cost. Retain a copy of all invoices for outside expenses in the product folder for audit purposes.

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