PRODUCT SUPPORT PROGRAM FOR INSPECTING AND REPLACING BOLTS FOR THE ROLLER FRAME FRONT AXLE TUBE ASSEMBLY ON CERTAIN 239D3 AND 249D3 COMPACT TRACK LOADERS Caterpillar

PRODUCT SUPPORT PROGRAM FOR INSPECTING AND REPLACING BOLTS FOR THE ROLLER FRAME FRONT AXLE TUBE ASSEMBLY ON CERTAIN 239D3 AND 249D3 COMPACT TRACK LOADERS [UEBE1385]

UNDERCARRIAGE

FRAME GP-TRACK ROLLER

PRODUCT SUPPORT PROGRAM FOR INSPECTING AND REPLACING BOLTS FOR THE ROLLER FRAME FRONT AXLE TUBE ASSEMBLY ON CERTAIN 239D3 AND 249D3 COMPACT TRACK LOADERS

UEBE1385-00

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28Oct2020

U-626

D-588

O-579

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Before/After	PRODUCT SUPPORT PROGRAM FOR INSPECTING AND REPLACING BOLTS FOR THE ROLLER FRAME FRONT AXLE TUBE ASSEMBLY ON CERTAIN 239D3 AND 249D3 COMPACT TRACK LOADERS
4151		PS46896

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NOTE:

AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS46896" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.

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TERMINATION DATE

31Oct2022

PROBLEM

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The existing bolts may be too long on certain 239D3 and 249D3 Compact Track Loaders. If the existing bolts are too long, they can interfere with the front sliding roller frame.

AFFECTED PRODUCT

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Model	Identification Number
239D 3	HC900807-00818, 829, 831-836, 846, 862, 871-874, 876-877, 879, 881-882, 884, 886-887, 889, 891-892, 894, 896-907, 909, 911-915
249D 3	P9C00824, 826-838, 841-867, 871-875, 877, 882, 886, 888, 890-891, 893-894, 896-897, 899-902 WS500135-00137

PARTS NEEDED

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Qty	Part Number	Description
12	8T6430	BOLT-HEX HEAD (After Failure Only)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 20% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Refer to the attached Rework Procedure.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	AVSpare		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-2000 hrs, 0-24 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

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NOTE: This is a 0.5-hour job
Note: 0.5 hours is allowed for inspection of marking on bolt head. Note: Up to 1.5 hours is allowed if it is determined that the bolts need to be replaced.

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Rework Procedure

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The machine may have been built with 60mm long bolts which can be detected if 11.9 is on head of bolt. The correct bolt is 50mm and will have 10.9 on the bolt head. Refer to Image1.1.1 and 1.1.2.

1. Inspect the bolts heads for both roller frame front axle tube assemblies.

- If 10.9 is on the bolt head, the bolt is correct, no further action is required.

- If 11.9 is on the bolt head, the bolt is incorrect, proceed to the next step.

Note: Refer to Image1.1.1 for bolt locations.

Note: Refer to Image1.1.2 for example of number on head of bolt.

Image1.1.1

Image1.1.2

2. If 11.9 is on the bolt head, remove the bolts one at a time and replace with new 8T-6430 Bolts (50mm long).

3. Tighten the bolts to a specified torque of 460 +/- 60 N.m (340 +/- 44 lb.ft).