PRODUCT SUPPORT PROGRAM FOR REPLACING THE FLUSHING LOOP HOSE ON CERTAIN AP655F, AP600F, AP555F, AND AP500F ASPHALT PAVERS Caterpillar


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PRODUCT SUPPORT PROGRAM FOR REPLACING THE FLUSHING LOOP HOSE ON CERTAIN AP655F, AP600F, AP555F, AND AP500F ASPHALT PAVERS [UEBE1363]
HYDRAULIC SYSTEM
LINES GP-CONVEYOR
PRODUCT SUPPORT PROGRAM FOR REPLACING THE FLUSHING LOOP HOSE ON CERTAIN AP655F, AP600F, AP555F, AND AP500F ASPHALT PAVERS
UEBE1363-00

05Nov2020


U-641
A-530
D-605
O-596

 

After Failure Only

  
  

PRODUCT SUPPORT PROGRAM FOR REPLACING THE FLUSHING LOOP HOSE ON CERTAIN AP655F, AP600F, AP555F, AND AP500F ASPHALT PAVERS

5057
PS54470
NOTE:

AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare.

NOTE:

This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS54470" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.


TERMINATION DATE

30Nov2022

PROBLEM

The existing flushing loop hose or hoses can fail on certain AP655F, AP600F, AP555F, and AP500F Asphalt Pavers. If an existing hose fails it can leak hydraulic oil.

AFFECTED PRODUCT

Model Identification Number
*******Group  1*******
AP600F AP600100-00241

D6F00100-00115

JA600100-00122

LR600100-00126
AP655F 45200100-00106

45300100-00105

47900100-00225

48000100-00182

65500100

AC600100-00123

MH600100-00569

ML600100-00120

P6500100-00130
*******Group  2*******
AP500F 44900100-00160

50300100-00110

AF500100-00105

F5M00100-00128
AP555F 5F500100-00113

AP500100-00345

M4500100-00108

RBM00100-00105

PARTS NEEDED

Qty

Part Number Description
*******Group 1*******
2 2M9780 SEAL-O-RING-STOR
1 3K0360 SEAL-O-RING-STOR
6 6V8397 SEAL-O-RING-ORFS
2 6V8398 SEAL-O-RING-ORFS
2 6V8721 ADAPTER-ELBOW
1 6V8723 ADAPTER-ELBOW
2 2042592 HOSE AS
1 4644703 HOSE AS
1 6003916 HOSE AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 2*******
1 2M9780 SEAL-O-RING-STOR
1 6V8397 SEAL-O-RING-ORFS
1 6V8398 SEAL-O-RING-ORFS
1 6V8721 ADAPTER-ELBOW
1 2042592 HOSE AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

Group 1

If a material feed loop hose fails on AP655F or AP600F Asphalt Pavers, all 4 material feed loop hoses should be replaced with updated hoses and routing. The updated hose routing also requires different fittings. Reference Special Instruction M0122993 for details.

Group 2
Only the Right Hand Conveyor hose is subject to failure on the AP555F and AP500F Asphalt Pavers. Refer to the Service Manual as necessary and follow the instructions provided in the attached rework procedure.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 1*******
0-2000 hrs,
0-24 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
2001-4000 hrs,
25-48 mo 
100.0%
50.0%
0.0%
0.0%
0.0%
50.0%
 NOTE: This is a 3.0-hour job for Group 1
This includes time to manufacture and install the new hoses.

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 2*******
0-2000 hrs,
0-24 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
2001-4000 hrs,
25-48 mo 
100.0%
50.0%
0.0%
0.0%
0.0%
50.0%
 NOTE: This is a 1.5-hour job for Group 2
This includes time to manufacture and install the new hose.



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 


Rework Procedure


 
Place machine on level surface, turn off engine, allow hydraulic oil to cool, follow appropriate lock out tagout procedures.

Open the right hand side access door. Remove the leaking 464-4704 Hose Assembly from the right hand conveyor motor. This hose assembly will not be reused.

Remove the 205-3962 Straight Adaptor Assembly from port B of the motor. The straight adapter assembly will not be reused.

Install the 6V-8721 90 Degree Adaptor, the 2M-9780 Seal, and the 6V-8398 Seal in port B of motor. Orient towards the center of the machine as shown in the image below.
Image1.1.1
 
Install the new 204-2592 Hose Assembly as shown below, also replacing the 6V-8398 Seal on the mating adaptor in the case drain port.
Image1.2.1
 
 

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