PRODUCT SUPPORT PROGRAM FOR REPLACING THE 521-6254 ENGINE HARNESS ASSEMBLY ON CERTAIN 797F OFF-HIGHWAY TRUCKS Caterpillar


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PRODUCT SUPPORT PROGRAM FOR REPLACING THE 521-6254 ENGINE HARNESS ASSEMBLY ON CERTAIN 797F OFF-HIGHWAY TRUCKS [UEBE1349]
ELECTRICAL AND STARTING SYSTEM
HARNESS GP
PRODUCT SUPPORT PROGRAM FOR REPLACING THE 521-6254 ENGINE HARNESS ASSEMBLY ON CERTAIN 797F OFF-HIGHWAY TRUCKS
UEBE1349-00

12Oct2020


N030
N18D

 
Containment -
After Failure Only

 (Limited distribution) 
  

PRODUCT SUPPORT PROGRAM FOR REPLACING THE 521-6254 ENGINE HARNESS ASSEMBLY ON CERTAIN 797F OFF-HIGHWAY TRUCKS

1408
PS61437
NOTE:

AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare.

NOTE:

This Containment Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer and service rep. Obtain the service reps Goodwill Approver Code before completing the repair. EAME dealers should use their standard Industry Group specific goodwill approval codes. The Goodwill Approver Code must be included when submitting the claim.

NOTE:

When reporting the repair, use "PS61437" as the Part Number and "7777" as the Group Number. Use "96" as Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.


TERMINATION DATE

31Oct2022

PROBLEM

The existing 521-6254 Engine Harness Assembly can fail due to the existing routing of the wires. This leads to friction between wires, rubbing away of the insulation at sharp bends.

AFFECTED PRODUCT

Model Identification Number
797F  LAJ00262, 264, 266-269, 276, 283, 285, 287, 292-293, 295-296, 458-461, 464-466, 476-477, 483, 491-494, 509-512, 523-525, 554-561, 569-571, 573-584, 596, 634-636, 639, 642-643

PARTS NEEDED

Qty

Part Number Description
1 5720260 HARNESS AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

Refer to the Service Manual as necessary.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-10000 hrs,
0-48 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 8.0-hour job

If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.




PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

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