PRODUCT SUPPORT PROGRAM FOR REWORKING THE SHIMS AND BOLTS OF THE HITCH GP ON CERTAIN 140 GC MOTOR GRADERS Caterpillar


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PRODUCT SUPPORT PROGRAM FOR REWORKING THE SHIMS AND BOLTS OF THE HITCH GP ON CERTAIN 140 GC MOTOR GRADERS [UEBE1318]
FRAME AND BODY
HITCH GP
PRODUCT SUPPORT PROGRAM FOR REWORKING THE SHIMS AND BOLTS OF THE HITCH GP ON CERTAIN 140 GC MOTOR GRADERS
UEBE1318-01

19Oct2020
(Revised 27Oct2020)


U-611
A-503
D-574
O-565

 

Before/After

  
  

PRODUCT SUPPORT PROGRAM FOR REWORKING THE SHIMS AND BOLTS OF THE HITCH GP ON CERTAIN 140 GC MOTOR GRADERS

7057 7100
PS46892
NOTE:

AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS46892" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.

 
NOTE:

This Revised Service Letter replaces the 19Oct2020 Service Letter. Changes have been made to the Rework Procedure.


TERMINATION DATE

31Oct2022

PROBLEM

The existing bolts for the Hitch Gp can loose or be broken on certain 140 GC Motor Graders. If the existing bolts are loose or broken it may result in rotation/damage of the pin.

AFFECTED PRODUCT

Model Identification Number
140 GC-01  W9200106, 108-113, 200-206, 300-515

PARTS NEEDED

Qty

Part Number Description
4 7X2555 BOLT-HEX HEAD
6 8T4194 BOLT-HEX HEAD
6 8T4223 WASHER-HARD
4 9X8257 WASHER-HARD
4 4314596 SHIM
4 4314597 SHIM
2 4314598 SHIM
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 11% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

Refer to the attached Rework Procedure.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-4000 hrs,
0-24 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
4001-6000 hrs,
25-36 mo 
33.0%
50.0%
0.0%
0.0%
50.0%
50.0%
 NOTE: This is a 0.5-hour job

If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.




PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 


Rework Procedure


 
Disassemble Procedure
1. Remove the four (A) 7X-2555 Bolts and 9X-8257 Washers. Remove six (B) 8T-4194 Bolts and 8T-4223 Washers, then remove (C) 431-4609 Plate.
Image1.1.1
 
Assembly procedure
2. Adjust the (D) Shims thickness to 1.7-2.0 mm and Install (D) Shims between the (C) Plate and frame. Then, install four (A) 7X-2555 Bolts and 9X-8257 Washers.
Image1.2.1
 
3. Install six (B) 8T-4194 Bolts and 8T-4223 Washers. Tighten (A) 7X-2555 Bolts to a torque of 290+/-20 Nm with a sequence of 2-3-1-4-2-3-1-4, then tighten (B) 8T-4194 Bolts to a torque of 105+/-20 Nm.
Image1.3.1
 
 

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