PRODUCT SUPPORT PROGRAM FOR REPLACING WHEEL BEARINGS USING AN IMPROVED PRELOAD PROCEDURE ON CERTAIN 12M 3, 120M 2, 140M 3, AND 160M 3 MOTOR GRADERS Caterpillar


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PRODUCT SUPPORT PROGRAM FOR REPLACING WHEEL BEARINGS USING AN IMPROVED PRELOAD PROCEDURE ON CERTAIN 12M 3, 120M 2, 140M 3, AND 160M 3 MOTOR GRADERS [UEBE1293]
BRAKING SYSTEM
BRAKE GP
PRODUCT SUPPORT PROGRAM FOR REPLACING WHEEL BEARINGS USING AN IMPROVED PRELOAD PROCEDURE ON CERTAIN 12M 3, 120M 2, 140M 3, AND 160M 3 MOTOR GRADERS
UEBE1293-00

05Oct2020


E100
E103
E104
E106
E130
E131
E133
E134
E270
E271
E272
E277

 
Containment -
Before/After

 (Limited distribution) 
  

PRODUCT SUPPORT PROGRAM FOR REPLACING WHEEL BEARINGS USING AN IMPROVED PRELOAD PROCEDURE ON CERTAIN 12M 3, 120M 2, 140M 3, AND 160M 3 MOTOR GRADERS

3020 3282 4251 4267 4303 4305 5225
PS91128
NOTE:

AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare.

NOTE:

This Containment Program can be administered either before or after a failure occurs. In either case the decision whether to apply the Program is made by the dealer and service rep. Obtain the service reps Goodwill Approver Code before completing the repair. EAME dealers should use their standard Industry Group specific goodwill approval codes. The Goodwill Approver Code must be included when submitting the claim.

NOTE:

When reporting the repair, use "PS91128" as the Part Number and "7777" as the Group Number. If administered before failure, use "56" as Warranty Claim Description and "T" as the SIMS Description Code. If administered after failure, use "96" as Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.


TERMINATION DATE

31Oct2021

PROBLEM

During the manufacturing of certain 12M 3, 120M 2, 140M 3, AND 160M 3 Motor Graders there was the potential for an assembly error of the wheel bearing. If the wheel bearing was assembled in error it can lead to a reduced service life.

AFFECTED PRODUCT

Model Identification Number
*******Group  1*******
12M 3 N9B00131, 141, 145, 169, 183, 233, 235, 247-250, 252, 293, 301, 315, 323

N9F00217-00220, 222, 239-240, 242-243, 257, 281, 319, 350-351, 395-397, 419, 424, 441, 443, 454-456, 458, 460, 462, 465, 468, 498, 500, 518, 520-521, 524, 526, 531-532, 541-542, 548-551
140M 3 N9D00301, 306, 316-317, 346, 349, 534, 567-568, 573

N9J00206-00207, 223, 347-348, 370, 385, 391, 408, 426, 430
*******Group  2*******
120M 2 M9C00457-00459, 461, 552-553, 558, 568-570, 584-585, 603-604, 614, 618, 630-632

M9H00324, 326-327, 330-331, 342, 344, 351, 353, 372, 374, 376, 386, 397, 403
*******Group  3*******
160M 3  N9K00112

PARTS NEEDED

Qty

Part Number Description
*******Group 1*******
4 3D2981 GASKET
4 4B7270 BEARING-CONE
4 4S5879 SEAL-O-RING
4 5K5288 SEAL GP-DUO CONE
8 6B3223 BEARING-CUP
12 6V3303 BOLT-HEX HEAD
4 7D8437 BEARING-CONE
16 7D8439 SHIM
4 7D8441 SHIM
16 9D7047 SHIM
4 1516251 SEAL-D-RING
4 1637234 SEAL-D RING
8 2504091 GASKET
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 15% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 2*******
4 2G9789 GASKET
4 4B7270 BEARING-CONE
4 4S5879 SEAL-O-RING
4 5K5288 SEAL GP-DUO CONE
8 6B3223 BEARING-CUP
12 6V3303 BOLT-HEX HEAD
4 7D8437 BEARING-CONE
16 7D8439 SHIM
4 7D8441 SHIM
16 9D7047 SHIM
4 2204335 SEAL-BRAKE
4 2204336 SEAL-BRAKE
8 2504091 GASKET
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 15% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 3*******
4 2P3628 SEAL-O RING
4 3D2981 GASKET
4 4B7270 BEARING-CONE
4 5K5288 SEAL GP-DUO CONE
8 6B3223 BEARING-CUP
12 6V3303 BOLT-HEX HEAD
4 7D8437 BEARING-CONE
16 7D8439 SHIM
4 7D8441 SHIM
16 9D7047 SHIM
4 1516251 SEAL-D-RING
4 1637234 SEAL-D RING
8 2504091 GASKET
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 24% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

Remove and update all four wheel groups utilizing the parts listed in the Parts Needed.
Flush and clean the tandem housing to remove any residual contaminants.

A new wheel bearing preload procedure, previously introduced with Service Magazine M0083889, with improved preload setting, and improved assembly process, is now available. Refer to IMAGE 1 for the Assembly procedure for each model.
Image1
Image2
Image3
Image4
Image5

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 1*******
0-5000 hrs,
0-72 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 46.0-hour job for Group 1
Maximum allowed labor hours is 46.0.

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 2*******
0-5000 hrs,
0-72 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 46.0-hour job for Group 2
Maximum allowed labor hours is 46.0.

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 3*******
0-5000 hrs,
0-72 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 46.0-hour job for Group 3
Maximum allowed labor hours is 46.0.



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

Information System:

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