PRODUCT SUPPORT PROGRAM FOR REPLACING THE MACHINE PIN PLATE ON CERTAIN 150 AND 160 MOTOR GRADERS Caterpillar


`
PRODUCT SUPPORT PROGRAM FOR REPLACING THE MACHINE PIN PLATE ON CERTAIN 150 AND 160 MOTOR GRADERS [UEBE1275]
POWER TRAIN
VALVE & MTG GP
PRODUCT SUPPORT PROGRAM FOR REPLACING THE MACHINE PIN PLATE ON CERTAIN 150 AND 160 MOTOR GRADERS
UEBE1275-00

02Oct2020


U-581
A-478
D-549
O-538

 

Before/After

  
  

PRODUCT SUPPORT PROGRAM FOR REPLACING THE MACHINE PIN PLATE ON CERTAIN 150 AND 160 MOTOR GRADERS

7405 7557
PS46876
NOTE:

AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS46876" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.


TERMINATION DATE

30Apr2022

PROBLEM

The existing machine 515-7907 Product Identification Number Plate (PIN Plate) is missing the All-Wheel Drive identifier on certain 150 and 160 Motor Graders. The missing information on the machine product identification plate may cause confusion during machine inspections by customs regulators.

AFFECTED PRODUCT

Model Identification Number
150-14  B5600100-00149
150-15 EB500100-00275

ENK00100-00111
160-14  B5900100-00101
160-15 EB700100-00169

ENM00100-00103

PARTS NEEDED

Qty

Part Number Description
1 5157907 PLATE-PIN (See the Action Required to Order)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 18% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

In order to update the machine identification plate follow the ordering process listed below. Once the updated machine identification plate is received it will need to be permanently attached to the machine. Remove the existing one and clean off remaining adhesive. Install new machine identification plate, high strength adhesive should be on pin plate but add additional if required.


Machine Identification Ordering Process:

Dealers can place an order for the part number 515-7907 PIN Plate for the replacement machine identification plate in either the ANTARES system or the Dealer Business System.

When the order is placed in ANTARES, be sure to include the required information in the Special Instructions field. If the information is missing, the Direct Ship analyst will contact the ordering dealer and request the information. If the information is not provided within 24 hours, then the Direct Ship analyst will cancel the order and advise the dealer why the order was canceled.

Required information for replacement 515-7907 PIN Plate:
? Model number for the machine
? Serial number for the machine
? Engine model number
? Engine serial number
? Engine arrangement number
? Transmission serial number
? Transmission arrangement number
? The contact person that gets the new plate
? The indicator for the country ?Made In?

If the machine is located in a European country that requires a CE mark, the special instructions must also include ?CE MARK NEEDED?.

When ordering in the Dealer Business System, an e-mail must be sent to Replacement Pinplate. In the e-mail to Replacement Pinplate , you should reference the ?PSO Number? of the order for the replacement machine identification plate. The following information is the required information that must be sent via e-mail to Replacement Pinplate.

Required information for replacement 515-7907 PIN Plate:
? Model number for the machine
? Serial number for the machine
? Engine model number
? Engine serial number
? Engine arrangement number
? Transmission serial number
? Transmission arrangement number
? The contact person that gets the new plate
? The indicator for the country ?Made In?

If the machine is located in a European country that requires a CE mark, the e-mail should state ?CE MARK NEEDED?.

The supplier will process the order for the replacement machine identification plate and will record the order for the replacement machine identification plate.

The replacement machine identification plate will be stamped "DUPLIAVSE". Dealer personnel should verify the PIN number on the replacement 515-7907 PIN Plate with the PIN numbers that are stamped in the frame of the product.

Image 1 - Incorrect Machine Identification Plate
Image 2 - Correct Machine Identification Plate
Image 3 - Location of Machine Identification Plate
Image 4 - 515-7907 PIN Plate
Image1
Image2
Image3
Image4

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-3000 hrs,
0-36 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.0-hour job



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

Information System:

PRODUCT SUPPORT PROGRAM FOR INSTALLING A NEW FRONT WHEEL ON CERTAIN 777G OFF-HIGHWAY TRUCKS AT REBUILD
PRODUCT SUPPORT PROGRAM FOR INSPECTING CONNECTING RODS AND POSSIBLY REPLACING A CYLINDER PACK ON CERTAIN 793F AND 794 OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE PRODUCT LINK RADIO ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR INSPECTING THE CAMSHAFT ON CERTAIN 797F OFF-HIGHWAY TRUCKS, EQUIPPED WITH THE HIGH ALTITUDE ARRANGEMENT
PRODUCT SUPPORT PROGRAM FOR REPLACING THE 445-9753 EXHAUST BRACKET ON CERTAIN 794 AC AND 796 AC OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR INSPECTING AND POSSIBLY REPLACING THE COMPRESSOR LINE CLAMPS ON CERTAIN 797F OFF-HIGHWAY TRUCKS WITH 4X4 ENGINE SERIAL PREFIX
PRODUCT SUPPORT PROGRAM FOR REPLACING THE BRAKE CHARGING PUMP ON CERTAIN 773G AND 775G OFF HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE MAGNETS ON THE MUD GUARD FOR THE DYNAMIC GAS BLENDING (DGB) LIQUID NATURAL GAS (LNG) TANK ON CERTAIN 785C OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE JACKET WATER PUMP ON CERTAIN 797F OFF-HIGHWAY TRUCKS WITH HIGH ALTITUDE ARRANGEMENT
PRODUCT SUPPORT PROGRAM FOR REPLACING THE HIGH PRESSURE FUEL FILTER ON CERTAIN 797F OFF-HIGHWAY TRUCKS ENGINES WITH HIGH ALTITUDE ARRANGEMENT
PRODUCT SUPPORT PROGRAM FOR REWORKING THE TRANSMISSION ON CERTAIN 797, 797B, AND 797F OFF-HIGHWAY TRUCKS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REMOVING 20R3317, 20R3318, 20R3320, 20R3321, 20R3324, 20R3328, AND 20R8517 REMAN VALVE ROCKER ARMS FROM DEALER PARTS STOCK
PRODUCT SUPPORT PROGRAM FOR REWORKING THE BOOM CYLINDER, STICK CYLINDER, AND GRAPPLE CYLINDERS ON CERTAIN 559D AND 2384D KNUCKLE BOOM LOADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE ENGINE AND AFTERTREATMENT SOFTWARE ON CERTAIN 994K WHEEL LOADERS
PRODUCT SUPPORT PROGRAM FOR INSPECTING AND INSTALLING RADIO BRACKET FOR CAB PANEL ASSEMBLY ON CERTAIN 794 AC, 796 AC, AND 798 AC OFF-HIGHWAY TRUCKS
PRODUCT IMPROVEMENT PROGRAM FOR REMOVING CERTAIN 217-4193 AND 217-4195 COOLANT HOSES FROM DEALER PARTS STOCK
PRODUCT SUPPORT PROGRAM FOR REPLACING THE NRS COOLER ON ON CERTAIN 336F, 340F AND 352F EXCAVATORS, 725, 730 AND 735 ARTICULATED TRUCKS, 772G OFF-HIGHWAY TRUCKS, 826K LANDFILL COMPACTORS, 966, 972 AND 980 WHEEL LOADERS, D6T TRACK-TYPE TRACTORS, AND P
PRODUCT SUPPORT PROGRAM FOR REPLACING WHEEL BEARINGS USING AN IMPROVED PRELOAD PROCEDURE ON CERTAIN 12M 3, 120M 2, 140M 3, AND 160M 3 MOTOR GRADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING ENGINE BLOCKS AT PLANNED COMPONENT REBUILD (PCR) ON CERTAIN 797 AND 797B OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING TRANSMISSION SOFTWARE ON CERTAIN MOTOR GRADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE DEF PUMP ON CERTAIN CATERPILLAR PRODUCTS EQUIPPED WITH A C7.1 ENGINE
PRODUCT SUPPORT PROGRAM FOR REPLACING THE TURBINE INLET SENSOR ON CERTAIN 794 AC OFF-HIGHWAY TRUCKS EQUIPPED WITH HIGH ALTITUDE AIR SYSTEMS
PRODUCT IMPROVEMENT PROGRAM FOR PERFORMING NEW CALIBRATIONS ON CERTAIN 740 AND 745 ARTICULATED TRUCKS
PRODUCT SUPPORT PROGRAM FOR REMOVING THE RETARDER LEVER ON CERTAIN 745 AND 745C ARTICULATED TRUCKS