PRODUCT IMPROVEMENT PROGRAM FOR REMOVING CERTAIN 318-3721 HUMP HOSES FROM DEALER PARTS STOCK Caterpillar


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PRODUCT IMPROVEMENT PROGRAM FOR REMOVING CERTAIN 318-3721 HUMP HOSES FROM DEALER PARTS STOCK [UEBE1211]
SERVICE EQUIPMENT AND SUPPLIES
PARTS STOCK, ORDERING & RETURN
PRODUCT IMPROVEMENT PROGRAM FOR REMOVING CERTAIN 318-3721 HUMP HOSES FROM DEALER PARTS STOCK
UEBE1211-00

09Oct2020


U-600
A-494
D-565
O-554

 

Parts stock action only

  
  

PRODUCT IMPROVEMENT PROGRAM FOR REMOVING CERTAIN 318-3721 HUMP HOSES FROM DEALER PARTS STOCK

1380 7750
PI70845
NOTE:

AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare.

NOTE:

When submitting claim for Parts Stock Action, Use the appropriate 99Z as the s/n, the appropriate Service Letter Program Number as the Part number in the Part Causing Failure field, "7751" as the Group Number, "56" as the Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.


TERMINATION DATE

31Jan2021

PROBLEM

Certain existing 318-3721 Hump Hoses (coolant hoses) have been found to have quality and reliability issues.

ACTION REQUIRED

Use the following guidelines to inspect and remove 318-3721 Hump Hoses from dealer parts stock inventory.

? Remove all 318-3721 Hump Hoses that have a blue inner liner.
? Remove all 318-3721 Hump Hoses that have white labeling.

A 318-3721 Hump Hose that meets specifications should have a blue exterior, a red or orange inner liner, and should have black labeling stamped on the exterior.

.. Image 1 shows an unacceptable example due to white exterior labeling.
.. Image 2 shows an unacceptable example due to the blue inner liner.
.. Image 3 shows a 318-3721 Hump Hose that meets specifications with an orange inner liner.

Cut or modify all 318-3721 Hump Hoses removed from dealer parts stock so that the hoses are not usable. Refer to the Parts Disposition.
Image1
Image2
Image3

SERVICE CLAIM ALLOWANCES

Submit one claim for all parts removed from dealer parts stock.

PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 

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