PRODUCT SUPPORT PROGRAM FOR REWORKING THE TRANSMISSION ON CERTAIN 745 AND 745C ARTICULATED TRUCKS Caterpillar


`
PRODUCT SUPPORT PROGRAM FOR REWORKING THE TRANSMISSION ON CERTAIN 745 AND 745C ARTICULATED TRUCKS [UEBE1163]
POWER TRAIN
TRANSMISSION GP
PRODUCT SUPPORT PROGRAM FOR REWORKING THE TRANSMISSION ON CERTAIN 745 AND 745C ARTICULATED TRUCKS
UEBE1163-00

25Aug2020


K314
K430

 
Containment -
Before/After

 (Limited distribution) 
  

PRODUCT SUPPORT PROGRAM FOR REWORKING THE TRANSMISSION ON CERTAIN 745 AND 745C ARTICULATED TRUCKS

3030 3073 3167
PS91120
NOTE:

AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare.

NOTE:

This Containment Program can be administered either before or after a failure occurs. In either case the decision whether to apply the Program is made by the dealer and service rep. Obtain the service reps Goodwill Approver Code before completing the repair. EAME dealers should use their standard Industry Group specific goodwill approval codes. The Goodwill Approver Code must be included when submitting the claim.

NOTE:

When reporting the repair, use "PS91120" as the Part Number and "7777" as the Group Number. If administered before failure, use "56" as Warranty Claim Description and "T" as the SIMS Description Code. If administered after failure, use "96" as Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.


TERMINATION DATE

31Aug2021

PROBLEM

The existing transmission can generate In Gear Slip Detect codes (IGSD) and may have clutch 3, clutch 4, clutch 5, clutch 6, stub shaft, clutch 1/3 dowels, clutch control valve, and/or speed sensor related premature failures on certain 745 and 745C Articulated Trucks.

AFFECTED PRODUCT

Model Identification Number
745  3F600750
745C  LFK00748, 751, 775, 807, 829

PARTS NEEDED

Qty

Part Number Description
4 0S1604 BOLT
2 1P3704 SEAL-RECTANGULAR
2 1P9216 RING-SEAL
1 1S6515 RING-SEAL
1 1T0234 RING-METAL SEAL
5 1T1597 RING-SEAL
2 1T1599 RING-SEAL
6 2J0157 SEAL-O-RING
1 2S1362 RING-SEAL
1 3D2824 SEAL-O-RING-STOR
2 3H4970 SEAL-O-RING
2 3K0360 SEAL-O-RING
1 3S1279 RING-SEAL
2 3S2093 STRAP-CABLE
1 4F7389 SEAL-O-RING
4 4J0522 SEAL-O-RING
1 4M0189 SEAL-O RING
1 4M6480 GASKET
1 5P8286 SEAL-O-RING
2 6F0155 RING-METAL SEAL
2 6J2244 SEAL-O-RING
2 6T0248 RING-SEAL
1 6T0838 RING-SEAL
4 6U0455 STRAP
4 6U0456 LASHING TIE 20
1 6V1720 PLATE-SERIAL NO
1 6V3955 SEAL-O-RING
2 6V5141 SEAL-O-RING
1 6V8001 SEAL-O-RING
2 6V8398 SEAL-O-RING-ORFS
1 6V8625 ADAPTER-ELBOW
2 6Y2983 RING-SEAL
3 7M8485 SEAL-O-RING-STOR
1 7S7018 RING-SEAL METAL
1 7T5987 RING-SEAL
1 7X4744 SEAL-O-RING
1 8L2786 SEAL-O-RING
1 8P8744 RING-SEAL EXT
1 8T1687 ADAPTER-STR
1 8T2611 RING-RETAINING
1 9G8718 RING-SEAL
1 9H0846 SEAL-O-RING
1 9M2008 RING-METAL SEAL
1 9U9484 RING-SEAL
1 20R9260 CASE AS-XMSN ****
1 0041964 SEAL-O RING
1 0619457 SEAL-O-RING
1 1073119 SEAL-O-RING
1 1242132 COUPLING AS-8MN
1 1242147 COUPLING AS-8MN
1 1336578 SEAL-O-RING
1 1503296 RING - SEAL
1 1650507 RING-SEAL (EXT)
2 1757904 SEAL-O-RING
4 2284947 SEAL-O-RING
2 2287092 SEAL-O-RING-ORFS
2 2287093 SEAL-O-RING-ORFS
1 2385082 SEAL-O-RING-STOR
3 2385084 SEAL-O-RING-STOR
1 2432737 SEAL-O-RING
1 2696932 BEARING-THRUST
1 3116130 SEAL-O-RING
1 3308197 SEAL-O-RING
1 3375270 ELEMENT AS-XMSN
6 3533952 DISC-FRICTION
6 3534888 PLATE-CLUTCH
56 3534922 BUTTON-THRUST
1 3534938 GASKET
1 3592811 GASKET
1 3592813 GASKET
1 3653179 SEAL-LIP TYPE
1 3679384 SEAL-O-RING
1 3679385 SEAL-O-RING
1 3704648 GASKET
1 3810187 GASKET
1 3853954 GASKET
1 3853955 GASKET
1 3872970 GASKET
1 3872971 GASKET
1 3872973 GASKET
1 4218199 VALVE GP-SOL
1 4255636 GASKET
37 4568416 HOSE BK
1 4591195 BEARING-THRUST
1 4666259 RING-RETAINING
1 4677358 PISTON-CLUTCH
2 4780048 RING-SEAL
1 4879975 WASHER-THRUST
1 4886382 RING-SEAL
1 4908824 PLATE AS
2 5095767 RING-SEAL
1 5104183 PIN
1 5183168 RING-SEAL
1 5200122 HUB-CLUTCH
1 5247955 PISTON-CLUTCH
48 5387564 SCREW-TRUSS HEAD **
2 5508164 PIN
1 5537191 SHAFT *
1 5705044 PLATE
1 5744488 HOUSING AS
1 5744490 HOUSING AS
1 5744495 CARRIER AS ***
1 5778511 BRACKET AS
1 5805834 BLOCK
1 5835170 SFWR GP-A5007
1 5835179 SFWR GP-A3001
7 5998060 VALVE GP-SOL
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

Note: Some parts in the 'parts needed' list have been marked with (Only if needed, See note X) as they may not be needed for every rebuild. Only order parts as needed per Image 1 & 2 tables based on your transmission serial number. If your transmission serial number is not listed, contact your dealer TC.

* For the 553-7191, order only if you don't have 471-9315 with EC01, see SMAG M0094535. Part number 471-9315 with Engineering Change number of 01 or has a supplier serial number equal to or greater than M446100 has all engineering updates and can still be used.

** If 538-7564 Screws are not available and are holding up a transmission rebuild, work with your dealer TC to contact product support for alternate assembly instructions.

*** 574-4495 is in limited supply and is only needed if existing 509-9173 cannot be reworked using Special Instruction, M0106024.

**** The 20R-9260 Case Assembly is in limited supply and can only be claimed if the existing case cannot be reworked. Please reference Special Instructions: Media Number: M0106567.

Note: Several special instructions have been developed for reworking existing parts into new parts to help with parts availability and velocity of rebuilds. Use following SIS publications as much as needed.

Refer to M0107385 Special Instruction, CX38 Clutch 4 Hub Rework of 353-4951 to 520-0122 on Certain 700 Series Articulated Trucks.

Refer to M0106024 Special Instruction, A Rework Procedure Is Now Used for Providing More Lubrication to the Transmission Clutch Number Three on Certain 700 Series Articulated Trucks

Refer to M0106131 Special Instruction, CX38 CL6 Top Hat Rework Conversion of Assemblies 367-9371 to 490-8824.

Refer to SEHS0586, CX38 Transmission Dealer Rebuild Readiness Playbook for 735C, 740C, and 745C Articulated Truck.

Refer to SEBF8115, Transmission Clutch Plates and Disc Assemblies with Cellulose Friction Material Reuse And Salvage Guidelines.

Refer to M0072352, CX38 Transmission Pump Inspection Reuse And Salvage Guidelines.

Refer to M0106567, Special Instructions: "Adding More Cooling in Certain Articulated Trucks with CX38 Transmissions"

Updating swings is permitted by this letter. Note warranty can't be charged until the transmission is used in truck, thus up front labor and parts costs are the responsibility of the dealer until the time of install. (Not Parts Stock Action)

If the parts received are damaged, or if you have any questions you will need to work with your Dealer TC to submit the information or question through CPI Feedback within the Service Information Management System (SIMSi).

Give the information to your Dealer Technical Communicator (TC) along with this service letter program number and CPI number 365466. Request the Dealer TC to submit the CPI Feedback.

All machines being repaired under this service letter must be documented and summary of completed machines should be sent back to local AVSpare Representative through email.

Repair Plan Methods:
Transmission rebuild and bench test facilities are required to perform the Disassembly and Assembly repair of the transmission.

Refer to the attached Rework Procedure.
Image1
Image2

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-10000 hrs,
0-60 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 40.0-hour job

If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.

If the transmission being reworked was previously rebuilt, part age/hours will apply instead of machine hours towards the 10000 hour coverage.

Only order parts as needed
* For the 553-7191 order only if you don't have 471-9315 with EC01, see SMAG M0094535. Part number 471-9315 with Engineering Change number of 01 or has a supplier serial number equal to or greater than M446100 has all engineering updates and can still be used.

** If 538-7564 Screws are not available and are holding up a transmission rebuild, work with your dealer TC to contact product support for alternate assembly instructions.

*** 574-4495 is only needed if existing 509-9173 can not be reworked using Special Instruction , M0106024 , "A Rework Procedure is Now Used for providing More Lubrication to the Transmission Clutch Number Three on Certain 700 Series Articulated Trucks". An additional 2.0 hours of labor can be claimed for using Special Instruction, M0106024.

**** The 20R-9260 Case Assembly is in limited supply and can only be claimed if the existing case cannot be reworked. The 20R-9260 Case Assembly is in limited supply and can only be claimed if the existing case cannot be reworked. If 20R-9260 Case Assembly is claimed, no additional costs can be claimed. If dealer reworks the existing transmission case a maximum misc cost of $1250.00 can be claimed. Include outside expenses at cost. Please reference Special Instructions: Media Number: M0106567, "Adding More Cooling in Certain Articulated Trucks with CX38 Transmissions". Retain a copy of all invoices for audit purposes.

Note: If a transmission repair is performed after failure where bearings and bushings need to be replaced, an additional 15.0 hours of labor can be claimed for completing rebuild and troubleshooting procedures.

PARTS ORDERING
---------------
To improve and simplify which parts to order for multiple generations of transmissions in the field, some parts in the 'parts needed' list have been marked with (Only if needed, See note X) as they may not be needed for every rebuild. Only order these additional parts as needed per Image 1 & 2 tables based on your transmission serial number. If your transmission serial number is not listed, contact your dealer TC.



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 


Rework Procedure


 
DISASSEMBLY AND ASSEMBLY PROCEDURES

Additional information is available for disassembly and assembly of the transmission.

A consolidated guide to rebuild readiness is available in the Shop Review section of SISweb. Refer to CX38 Transmission Dealer Rebuild Readiness Playbook for 735C, 740C, and 745C Articulated Truck Media Number - SEHS0586. The Playbook contains references to tooling lists, training materials, and inspection materials.

For access to a video for this procedure, scan the QR code below with a QR enabled device or copy the link below. If the link doesn't work, copy the entire link and paste in your web browser, make sure there are no gaps or spaces after you paste.
AVSpare Channel 1 Video: "CX38 Disassembly and Assembly"
Media Number: AVSU0825
Channel 1 URL (direct link to video):

https://channel1.mediaspace.kaltura.com/media/
CX38+Transmission+Disassembly+and+Assembly/1_h wtr6l0a
Image1.1.1
 
In addition to above sources for disassembly and assembly instructions and media, the AVS Inspect App available through Google Play for Android and App story for Apple to download or online at https://catinspectweb.cat.com/

To Locate forms for CX38 Transmissions Navigate to "Online Inspection" and select new inspection. Select Search by Family and select Articulated Dump Truck. Next select Component D&A and you will find but disassembly and assembly forms/guides to use. For more information, see AVS.com for more information.

To Remove and Install the Torque Converter and the Transmission Planetary refer to: Disassembly and Assembly 740 GC, 740 Ejector, 745 Articulated Truck Power Train Media Number -M0082513.
 
TRANSMISSION BENCH TEST PROCEDURE

When the transmission has been assembled, test the transmission using the test bench procedure. Refer to: Bench Test Procedure for 735C, 740C, and 745C Articulated Truck Transmission. Media Number -REHS9381 - Bench Test Procedure for 735C, 740C, and 745C Articulated Truck Transmission.
 
ENGINE PUMP DRIVE INSPECTION

Engine rear gear train components may be damaged due to lack of lubrication after a transmission failure. Prior to transmission installation, inspect the rear engine gear train gears and bearings for damage. Refer to: Power Take-Off Drive Group section of Disassembly and Assembly C15 and C18 Engines for AVSpare Built Machines Media Number - UENR0132.

NOTE: O-ring 6V-5141 is included in the R&I Only parts list.
 
TRANSMISSION INSTALLATION

Before installation of the transmission make sure that the transmission system is clean. Refer to Contamination Control Guidelines - SEBF9204 and Cleaning Fluid-Carrying Hose and Tube Assemblies In Shop and Field Applications - SEBF8485.

Installation of transmission now includes the external cooling line. The following parts in below image are called out in this service letter and are for the building and installing the line.
Image1.5.1
 
Installing this line is detailed in Special Instruction "Adding More Cooling in Certain Articulated Trucks with CX38 Transmissions" Media Number - M0106567.

After transmission installation is complete Fill the transmission with oil. The correct oil level is critical to transmission functionality and on machine test procedures.

Refer to 735C and 745C Articulated Trucks Operations and Maintenance Media Number - SEBU9060 and 740C Ejector media number SEBU9061 - "Torque Converter, Transmission, and Transfer Gear Oil - Change".
 
SERIAL NUMBER PLATE PROCEDURE (Except Reman).

The serial number plate and the stamped serial number on the transmission case must be replaced or reworked to denote that updates have been completed. Remove the original serial number plate from the casing. Replace the serial plate with a new serial number plate.
Image1.7.1
 
Rework the "TRANS SERIAL NO" on the transmission serial number plate from an "M4Y, K38, TJ9, TW5, TW6, or TW7" number to a "DW3" number.

In addition to changing the prefix to DW3, because we are updating the hardware in this transmission through this letter revision, we are also requiring dealers to change the first digit of the sequence number to 4, e.g. DW34**** as illustrated in the image above.

For a REMAN, MJ8 or MX8 prefix use the serial number stamped on the outside of the case to create the new serial number. If this is not available, use reman sequence number but do not carry over any letters.

Note: The last four digits at the end of the "TRANS SERIAL NO" should remain the same.

Rework the "TRANS ARRANG NO" on the transmission serial number plate from the "353-4920", "518-9384", or "20R-6548" or "20R-8342" transmission part number to a "490-8822" part number.

Rework the "CONVERTER SERIAL NO" on the transmission serial number plate to reflect the same number stamped on the original serial number plate.

Clean and prepare the area where the serial number plate will be attached to the transmission case and then apply Loctite 7387 activator.

Apply Loctite 330 adhesive to the back of serial number plate before sticking it to the transmission case.

Note: You may have to hold in position for a short time.

Rework the Transmission Serial Number that is stamped into the transmission case (if applicable) from an "TJ9"(or other serial number prefix) number to a "DW34" number.

Note: The last four digits from the original five digit serial number of the transmission must remain the same. Only change the "TJ9" number.


SERIAL PLATE PROCEDURE (REMAN):

The serial number plate on transmissions with a "Remanufactured Component" serial plate must be replaced.

Locate the original serial number stamped into the transmission case.

Stamp the "TRANS SERIAL NO." with "DW3" followed by the number 4 and then the last four digits from the original five digit serial number from the transmission case.

Stamp the "TRANS ARRANG NO" with part number "490-8822".

Stamp the "CONVERTER SERIAL NO." with serial prefix "M7N". A five digit converter serial number is not required.

Clean and prepare the area where the serial number plate will be attached to the transmission case and then apply Loctite 7387 activator.

Apply Loctite 330 adhesive to the back of serial number plate before sticking it to the transmission case.

Note: You may have to hold in position for a short time.

Rework the Transmission Serial Number that is stamped into the transmission case (if applicable) from an "TJ9"(or other serial number prefix) number to a "DW34" number.

Note: The last four digits from the original five digit serial number of the transmission must remain the same. Only change the "TJ9" number.

ON MACHINE TEST PROCEDURES.

New needed software details are provided below and under action required sections.

Note: Flashing another software other than what is provided will not allow the transmission to shift correctly and could result in damage that will not be covered by warranty.

NOTE: Software updates require the use of Cat ET version 2020A or newer.

Clear all logged and event codes from the transmission ECM. Transmission Serial Number must be updated on the Trans/Chassis ECM otherwise, the new software will not work correctly. Navigate to Trans/Chassis configuration screen and enter transmission serial number, make sure to use uppercase for letters. Machine may not be allowed to start upon cranking if a valid Trans Serial number is not programmed with correct software. Later add the new serial numbers to SIMSi.
 
Following software need to be flashed on only C series machines' ECMs (TFK,LKF,LFN,TFN,TFJ,LFJ serial prefix machines) to allow proper transmission functionality and to avoid mismatch codes.

Transmission: 583-5170-00 (Available in SIS)
Chassis: 583-5179-00 (Available in SIS)
CMPD: 548-9630-00 (Available in SIS)
Indication Display: 552-3605-00 (Available in SIS)
Payload: 548-9612-00 (Available in SIS)

For 740 EJ, 745, 740 GC Machines (3T6,3F6,3T7,3F7,3T8,3F8) Please search the machine serial number in SIS for correct/latest SW part numbers.


MAIN TRANSMISSION RELIEF VALVE BIAS RESET

Reset the bias compensation for the Main Transmission Relief Valve: Refer to UENR4226 or M0073366 , 'Testing and Adjusting', 'Relief Valve(Transmission Main) Pressure - Test' , Electronic Main Relief Valve - "Bias Reset"


TRANSMISSION CLUTCH AND FILL CALIBRATION

The transmission requires 2 separate calibrations: 1) Engagement Calibration and 2) Transmission Fill Calibration, which are both completed through Cat ET.

Step 1

Perform the Engagement Calibration. Refer to UENR4226, 'Testing and Adjusting', 'Transmission Engage Calibration' or M0073366, 'Testing and Adjusting', Transmission Clutch Pressure Test'. This is related to testing the clutch pressures called out in step 2 above and the results as mentioned recorded in image above.

NOTE: Remove pressure gauges and hoses from transmission pressure ports prior to performing Transmission Fill Calibration procedure.

Step 2

Perform the Transmission Fill Calibration. Refer to UENR4226, 'Testing and Adjusting', Transmission Fill Calibration procedure or M0073366, 'Testing and Adjusting','Calibrations (AVS ET)'.

Road test truck by shifting truck up and down thru all forward gears. Also, perform neutral to forward gear and neutral to reverse gear shifts. Ensure all shifts have acceptable shift feel.

After repair is completed update transmission serial number updates in SIMSi.


ADDITIONAL INFORMATION ON MAJOR UPDATES

Clutch 4 Improvements:
Clutch 4 hub (520-0122) has improved lubrication to the clutch. The piston (524-7955) and housing (574-4488) have improve clutch stoke as to not allow the piston to come out of the bore when clutch 4 wears to any great degree which resulted with seal extrusion then loss of pressure.
Image1.9.1
 
Clutch 6 Improvements:
Clutch 6 plate assembly (490-8824) now contains an inside diameter seal groove. This requires a new piston seal ? 488-6382. The low gain piston (inner positioned) is now part number 467-7358. The design change allows the piston to come up evenly in the bore of the plate assembly, thus eliminating piston cocking. This led to heavy hot spotting and rough shifts when clutch 6 was activated; mainly forward 3rd to 4th and 8th to 9th. (Note this improvement is already in the 490-8822 production transmissions of the 740 EJ & 745 ATs). For C-Series transmission updates, making this update requires new software to be flashed on the Trans/Chassis which will control the clutch differently during shifts and differences in calibration. Software will be explained further later in this documentation.
Image1.10.1
 
Clutch 1/3 Pin Improvements:
The reaction pins in the clutch 1-3 balance piston groups are being updated. The new part number is 550-8164. Two are required per transmission build. This change is also explained with service magazine M0094265. (See pin ? label 1 in the pictures below)
Image1.11.1
 
Torque Converter Improvements:
The updated torque converter "L" washer design is intended to provide a better load path through the torque converter retention snap ring. The current design flat washer (370-3812) loads the snap ring with a bending moment that is believed to cause the snap ring to roll out of the mating main shaft groove. The updated "L" washer is design to load the snap ring in a more ideal shear direction that is more resistant to rolling out of the groove. Along with eliminating the bending moment on the snap ring, the "L" washer reduces the stress on the snap ring improving life 6x.
Image1.12.1
 
Clutch 3 Improvements:
The Train 1 planet carrier has a new part number, 574-4495. The new part number has one additional lube passage to supply more oil to cool Clutch 3. The hole is 1.5 mm in diameter and intersects an existing lube passage in the carrier. This information is covered in Service Magazine: M0107141. Additionally, special instruction (M0106024) provides a rework procedure to convert previous part number (509-9173) into the new part number by adding the above mentioned lube passage. The cross section for this feature is shown in the image below.
Image1.13.1
 
Intermediate Speed Sensors Improvements:
The intermediate speed sensors parts are being improved. Listed in the service letter (PS53803) for convenience, but are covered under service letter PS53729 when worked while the transmission is installed in the truck. The main parts are the following: 546-5409 Sensor Group and 549-7410 Harness. Two of each required for the rebuild. Other parts to go with the sensor changes are seal 3P-0647, 8T-6912 bolt and 354-5137 spacer. Two of each required for the rebuild. This change is also explained with service magazine M0089327.

(1) 546-5409 Speed Sensor Gp
(2) 8T-6912 Bolt
(3) 354-5137 Spacer
(4) 549-7410 Sensor Harness As
Image1.14.1
 
External Cooling Update for Clutch 4/5:
To improve clutch life in Clutch 4,5 we have updated transmission arrangement and lines to route transmission lube oil from cooler to clutch 4 and 5. In Image 15.1 below, you can see cross section changes to transmission case, and clutch housings. More info on these changes are listed in Service Magazine, Media Number-M0113951: Procedure for Adding Additional Cooling on Certain 700 and 700 C Series Articulated Trucks with CX38 Transmissions and Special Instruction, Adding More Cooling in Certain Articulated Trucks with CX38 Transmissions: Media Number -M0106567.
Image1.15.1
 
Clutch Control Solenoid Update:
AVS has introduced a new clutch control solenoid as an ECA (Emergency Corrective Action) to reduce possibility of residual pressure that will prevent clutches from dragging and generating heat when clutch should normally be disengaged.
 
Clutch Protection Software Updates:
To reduce clutch failure rate, this software update adds a simplified clutch thermal model for clutches 3, 4, and 5 to monitor and take action to prevent clutch temperature from exceeding a protection threshold. Actions taken at the machine level prioritizes safety, durability, and productivity when altering normal operation. Software update made to add protection to elevate upshift speeds to engine speed protect level and triggers machine brake function assist (High Speed Direction Shift) during direction shift protection. Elevated upshift speeds will
effectively inhibit the upshift unless machine can accelerate to the engine speed protect level due to payload and grade combination, and the gear inhibit icon on the display will illuminate. Also added EID 1704 High Transmission Accumulated Thermal Energy event which will trigger at estimated temperatures above the clutch protection request temperature.

Software Updates for 735C, 740C EJ, 745C and 745C OEM Machines:
The Transmission flash file, 583-5170-00 (for DW3, TW5, TW6, TW7, MX8 Transmission prefixes) or 583-5134-00 (for M4Y, TJ9, K38, MJ8 Transmission prefixes) , and Chassis flash file 583-5179-00 may not be listed by machine serial number. To obtain these files, you need to search for them individually. See screen shot below.

For example, with no machine serial number entered go to the "Service Software Files" screen. Next, enter "5835170" into the Flash Filename name box, then hit enter. The screen will show up. Download this software.

For reference of correct softwares on C-Series machines, see table below and refer to Service Magazine with Media Number M0110040.
Image1.17.1
Image1.17.2
 
For 740, 740 EJ, 745 OEM and 745 machines(3T6,3F6,3T7,3F7,3T8,3F8 Machine Serial number Prefixes), Please search the machine serial number in SIS for correct/latest SW part numbers. For reference of correct software, use Service Magazine with Media Number M0119525.
Image1.18.1
 
 

Information System:

PRODUCT SUPPORT PROGRAM FOR INSTALLING ADDITIONAL BOLTS TO THE TOW ARM AND DROP ARM JOINT FOR CERTAIN AP655F ASPHALT PAVERS EQUIPPED WITH SE60 V XW AND SE60 VT XW SCREEDS
PRODUCT SUPPORT PROGRAM FOR INSPECTING AND REPLACING CLUTCH HOUSINGS ON CERTAIN 793F OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING REAR SPINDLES AT PCR ON CERTAIN 777F OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE 262-9948 BOLTS AND 476-7141 HOUSING ASSEMBLY USED IN THE PLANETARY ON CERTAIN R1700 LOAD-HAUL DUMP MACHINES
PRODUCT SUPPORT PROGRAM FOR REPLACING THE HANDLE ASSEMBLY IN THE CAB LEFT HAND SIDE DOOR GROUP ON CERTAIN 773E AND 777E OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE YOKE ON CERTAIN CS54B AND CP54B VIBRATORY SOIL COMPACTORS
PRODUCT SUPPORT PROGRAM FOR REBUILDING THE DIFFERENTIAL ON 777E OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REBUILDING THE DIFFERENTIAL ON 777E OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING TRANSMISSION CLUTCH CONTROL VALVES ON CERTAIN 735C, 740, 740 EJ, 745, AND 745C ARTICULATED TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING TRANSMISSION CLUTCH CONTROL VALVES ON CERTAIN 740 AND 745 ARTICULATED TRUCKS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE MATERIAL FEED PLANETARY DRIVES ON CERTAIN AP500F, AP555F, AP600F, AP655F, AP1000F, AND AP1055F ASPHALT PAVERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE ENGINE OIL SCAVENGE PUMP BOLTS ON CERTAIN 797F OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE WHEEL (HUB) ON CERTAIN 745C ARTICULATED TRUCKS
PRODUCT SUPPORT PROGRAM FOR RELOCATING THE THERMOSTATIC CONTROL MODULE ON CERTAIN 797F OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE RADIATOR ON CERTAIN 793D OFF-HIGHWAY TRUCKS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REMOVING 583-6638 GRADER BLADE WING KITS IN DEALER PARTS STOCK
PRODUCT IMPROVEMENT PROGRAM FOR REROUTING THE HOSE ASSEMBLY FROM TOP OF THE CHARGE PUMP ON CERTAIN 259D3 COMPACT TRACK LOADERS AND 236D3/242D3 SKID STEER LOADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE SHIFT VALVE ON CERTAIN CP54B, CP56B, CS54B, CS56B, CS74B, AND CS78B VIBRATORY SOIL COMPACTORS
PRODUCT IMPROVEMENT PROGRAM FOR REMOVING ALL 516-2725 DEF PUMPS FROM DEALER PARTS STOCK
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND REPLACING 395-5455 AND 395-5456 HOSE ASSEMBLIES ON CERTAIN MH3037 MATERIAL HANDLERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE SPEED SENSOR ON CERTAIN COMPACTORS AND AP355F PAVERS
PRODUCT SUPPORT PROGRAM FOR INSPECTING AND POSSIBLY REROUTING THE EXCITION LEADS ON CERTAIN GENERATORS USED ON CERTAIN 795F AC OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR INSTALLING SOFTWARE ON CERTAIN 793F OFF-HIGHWAY TRUCKS
PRODUCT IMPROVEMENT PROGRAM FOR REMOVING CERTAIN 318-3721 HUMP HOSES FROM DEALER PARTS STOCK