PRODUCT SUPPORT PROGRAM FOR REPLACING THE 262-9948 BOLTS AND 476-7141 HOUSING ASSEMBLY USED IN THE PLANETARY ON CERTAIN R1700 LOAD-HAUL DUMP MACHINES Caterpillar


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PRODUCT SUPPORT PROGRAM FOR REPLACING THE 262-9948 BOLTS AND 476-7141 HOUSING ASSEMBLY USED IN THE PLANETARY ON CERTAIN R1700 LOAD-HAUL DUMP MACHINES [UEBE1143]
POWER TRAIN
TRANSMISSION GP
PRODUCT SUPPORT PROGRAM FOR REPLACING THE 262-9948 BOLTS AND 476-7141 HOUSING ASSEMBLY USED IN THE PLANETARY ON CERTAIN R1700 LOAD-HAUL DUMP MACHINES
UEBE1143-00

11Sep2020


U-547
A-450
D-517
O-509

 

Before/After

  
  

PRODUCT SUPPORT PROGRAM FOR REPLACING THE 262-9948 BOLTS AND 476-7141 HOUSING ASSEMBLY USED IN THE PLANETARY ON CERTAIN R1700 LOAD-HAUL DUMP MACHINES

3160 3030
PS46848
NOTE:

AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS46848" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.


TERMINATION DATE

30Sep2022

PROBLEM

The existing 262-9948 Bolts can fail on certain R1700 Load-Haul Dump Machines. If the existing bolt fails, it can result in additional damage to the transmission including loss of clutch function.

AFFECTED PRODUCT

Model Identification Number
R1700K  KT400125-00157

PARTS NEEDED

Qty

Part Number Description
4 3H0107 SEAL-O RING
1 3S9896 SEAL-O-RING
2 3T4377 SEAL-RING
4 4S5924 SEAL-O RING
1 5K8591 BEARING-OUTER (After Failure Only)
7 6D7889 SEAL-O-RING
1 6V4350 RACE-SPL RLR BRG (After Failure Only)
1 6V4351 PLATE-INNER RACE (After Failure Only)
2 7G2830 RING-SEAL
1 7G5670 SEAL-RING
1 8D9739 SEAL-RING
5 8P2019 RING-SEAL
5 8P2022 RING-SEAL
1 8P2023 RING-SEAL
1 8P2053 RING-SEAL
4 9W9915 MOUNT AS
2 9W9930 MOUNT AS
1 1314091 SEAL-RING
5 1650142 WASHER-HARD
5 2629948 BOLT-SPECIAL
1 5440586 HOUSING AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 22% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

Note: Ensure that all safety information, warnings, and instructions are read and understood before any operation or any maintenance procedures are performed. Refer to the Operation and Maintenance Manual "Safety Section".

Refer to the Service Manual if/as necessary.

1. Remove and disassemble the transmission.

2. Remove the existing 476-7141 Housing Assembly and replace it with a new 544-0586 Housing Assembly. The 476-7141 Housing Assembly will not be reused.

3. Replace all of the 262-9948 Bolts with new.

4. Reassemble, test and adjust the transmission.

5. Flush the transmission and torque converter hydraulic circuit.

6. Replace the transmission mounts.

8. Reinstall the transmission.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-4000 hrs,
0-12 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
4001-6000 hrs,
13-24 mo 
33.0%
33.0%
0.0%
0.0%
50.0%
67.0%
6001-10000 hrs,
25-36 mo 
13.0%
0.0%
0.0%
0.0%
65.0%
100.0%
 NOTE: This is a 67.0-hour job



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

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