PRODUCT SUPPORT PROGRAM FOR REWORKING THE MATERIAL FEED PLANETARY DRIVES ON CERTAIN AP500F, AP555F, AP600F, AP655F, AP1000F, AND AP1055F ASPHALT PAVERS Caterpillar


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PRODUCT SUPPORT PROGRAM FOR REWORKING THE MATERIAL FEED PLANETARY DRIVES ON CERTAIN AP500F, AP555F, AP600F, AP655F, AP1000F, AND AP1055F ASPHALT PAVERS [UEBE1126]
FEEDER DRAG AND AUGER CONVEYORS
AUGER GP
PRODUCT SUPPORT PROGRAM FOR REWORKING THE MATERIAL FEED PLANETARY DRIVES ON CERTAIN AP500F, AP555F, AP600F, AP655F, AP1000F, AND AP1055F ASPHALT PAVERS
UEBE1126-00

22Sep2020


U-560
A-462
D-531

 

Before/After

  
  

PRODUCT SUPPORT PROGRAM FOR REWORKING THE MATERIAL FEED PLANETARY DRIVES ON CERTAIN AP500F, AP555F, AP600F, AP655F, AP1000F, AND AP1055F ASPHALT PAVERS

6631
PS46858
NOTE:

AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS46858" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.


TERMINATION DATE

30Sep2022

PROBLEM

The existing planetary drives can fail on certain AP500F, AP555F, AP600F, AP655F, AP1000F, and AP1055F Asphalt Pavers. If the existing planetary drive fails it will prevent the hydraulic motor from being able to operate the conveyor or auger.

AFFECTED PRODUCT

Model Identification Number
AP1000F  AC400447-00484, 486-539
AP1055F  TJ500961-01184
AP500F  44900153-00160
AP555F  AP500279-00330
AP600F  AP600206-00233
AP655F  MH600425-00524

PARTS NEEDED

Qty

Part Number Description
4 6V8398 SEAL-O-RING-ORFS
8 6V9746 SEAL-O-RING-ORFS
4 1073120 SEAL-O-RING
8 1464263 SEAL-O-RING
4 3613946 KIT-PLANETARY
4 OIL_BULK GEAR OIL (UP TO 4 L; SEE OMM)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 21% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

This service letter covers the replacement of the input gear set on both conveyor planetary drives and both auger planetary drives if they are in the suspect population.

Suspect planetary drives will have a serial number below B6191476270. Any serial number greater than 6191476270 is considered good. Any planetary with a green mark on the serial number tag is also good. It has been rebuilt prior to being stocked in the parts distribution system or being installed on a new machine.



Begin by inspecting the serial number plates of the drives installed on the paver.

If any drives are found with a green dot or serial number higher than B6191476270, they do not need to be updated. Note the drive serial number and location on the machine in the workorder.

For any conveyor drives that need to be replaced follow M0121595. For Auger planetary drives, follow the same process as described in the special instruction for the conveyors. The parts and process are both the same for each application.

Note that the input gear set outer housings will arrive unpainted, and will need to be painted with black spray paint during or after assembly.

Note: As with a new machine, the planetary oil should be changed after 50 hours to eliminate the break-in contamination and optimize service life.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-2000 hrs,
0-24 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
2001-3000 hrs,
25-36 mo 
100.0%
0.0%
0.0%
0.0%
0.0%
100.0%
 NOTE: This is a 6.0-hour job



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

Information System:

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PRODUCT SUPPORT PROGRAM FOR REPLACING THE PRODUCT LINK HARDWARE ON CERTAIN 18 MOTOR GRADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE WATER PUMP ON CERTAIN 745 ARTICULATED TRUCKS
PRODUCT SUPPORT PROGRAM FOR INSTALLING A NEW HOSE AND MOUNTING BRACKET FOR THE AIR LINES GROUP ON CERTAIN 815K AND 816K LANDFILL COMPACTORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE HINGE ASSEMBLIES ON CERTAIN 140GC MOTOR GRADER.
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING CERTAIN REMAN CYLINDER PACKS SHORT BLOCKS IN DEALER PART STOCK
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING, REWORKING, AND POSSIBLY REPLACING THE PUMP ELECTRONIC TANK UNIT (PETU) HARNESS AND MAIN POWER RELAY ON CERTAIN 785G, 789G, 793F, 794 AC, 797F, AND 798 AC OFF-HIGHWAY TRUCKS, AND 994K WHEEL LOADERS
PRODUCT SUPPORT PROGRAM FOR INSTALLING NEW AIR FILTER COVERS AND CLIPS ON CERTAIN 795F AC OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE COWLING ASSEMBLY AND COMPONENTS ON CERTAIN 789D CMD OFF-HIGHWAY TRUCKS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND/OR REMOVING CERTAIN 454-2332 HOSES FROM DEALER PARTS STOCK INVENTORY
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PRODUCT SUPPORT PROGRAM FOR REPLACING LIFTER COVER BOLTS ON CERTAIN 797F OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING TRANSMISSION CLUTCH CONTROL VALVES ON CERTAIN 740 AND 745 ARTICULATED TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING TRANSMISSION CLUTCH CONTROL VALVES ON CERTAIN 735C, 740, 740 EJ, 745, AND 745C ARTICULATED TRUCKS
PRODUCT SUPPORT PROGRAM FOR REBUILDING THE DIFFERENTIAL ON 777E OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REBUILDING THE DIFFERENTIAL ON 777E OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE YOKE ON CERTAIN CS54B AND CP54B VIBRATORY SOIL COMPACTORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE HANDLE ASSEMBLY IN THE CAB LEFT HAND SIDE DOOR GROUP ON CERTAIN 773E AND 777E OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE 262-9948 BOLTS AND 476-7141 HOUSING ASSEMBLY USED IN THE PLANETARY ON CERTAIN R1700 LOAD-HAUL DUMP MACHINES
PRODUCT SUPPORT PROGRAM FOR REPLACING REAR SPINDLES AT PCR ON CERTAIN 777F OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR INSPECTING AND REPLACING CLUTCH HOUSINGS ON CERTAIN 793F OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR INSTALLING ADDITIONAL BOLTS TO THE TOW ARM AND DROP ARM JOINT FOR CERTAIN AP655F ASPHALT PAVERS EQUIPPED WITH SE60 V XW AND SE60 VT XW SCREEDS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE TRANSMISSION ON CERTAIN 745 AND 745C ARTICULATED TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE WHEEL (HUB) ON CERTAIN 745C ARTICULATED TRUCKS