PRODUCT SUPPORT PROGRAM FOR INSTALLING NEW AIR FILTER COVERS AND CLIPS ON CERTAIN 795F AC OFF-HIGHWAY TRUCKS Caterpillar


`
PRODUCT SUPPORT PROGRAM FOR INSTALLING NEW AIR FILTER COVERS AND CLIPS ON CERTAIN 795F AC OFF-HIGHWAY TRUCKS [UEBE1105]
SERVICE EQUIPMENT AND SUPPLIES
FILTERS
PRODUCT SUPPORT PROGRAM FOR INSTALLING NEW AIR FILTER COVERS AND CLIPS ON CERTAIN 795F AC OFF-HIGHWAY TRUCKS
UEBE1105-01

25Aug2020
(Revised 30Sep2020)


H070
H072

 
Containment -
Before/After

 (Limited distribution) 
  

PRODUCT SUPPORT PROGRAM FOR INSTALLING NEW AIR FILTER COVERS AND CLIPS ON CERTAIN 795F AC OFF-HIGHWAY TRUCKS

1051
PS91119
NOTE:

AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare.

NOTE:

This Containment Program can be administered either before or after a failure occurs. In either case the decision whether to apply the Program is made by the dealer and service rep. Obtain the service reps Goodwill Approver Code before completing the repair. EAME dealers should use their standard Industry Group specific goodwill approval codes. The Goodwill Approver Code must be included when submitting the claim.

NOTE:

When reporting the repair, use "PS91119" as the Part Number and "7777" as the Group Number. If administered before failure, use "56" as Warranty Claim Description and "T" as the SIMS Description Code. If administered after failure, use "96" as Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.

 
NOTE:

This Revised Service Letter replaces the 25Aug2020 Service Letter. Changes have been made to the Parts Needed.


TERMINATION DATE

31Aug2021

PROBLEM

The existing air filter mounting clips can fail on certain 795F AC Off-Highway Trucks. If the existing clips fail, the filter cover can come off allowing for dust ingress into the engine.

New clip assemblies for the primary air filter cover are now used on 795F AC Off-Highway Trucks. The new clip has improved latch material and profile, which provides better cover retention. There is also a change to the cover assembly which provides better interface with the latch.

AFFECTED PRODUCT

Model Identification Number
795F AC  ERM00155-00156, 160, 216-217, 221-222, 225-227, 239-244, 250, 265-269, 277-284

PARTS NEEDED

Qty

Part Number Description
4 2777836 COVER AS-ACL
16 4897663 LATCH-ACL
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

Refer to the Service Manual if/as required and reference Service Magazine M0069002 to complete this update.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-75000 hrs,
0-120 mo 
100.0%
0.0%
0.0%
0.0%
0.0%
100.0%
 NOTE: This is a 4.0-hour job

If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.




PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

Information System:

PRODUCT SUPPORT PROGRAM FOR REWORKING THE COWLING ASSEMBLY AND COMPONENTS ON CERTAIN 789D CMD OFF-HIGHWAY TRUCKS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND/OR REMOVING CERTAIN 454-2332 HOSES FROM DEALER PARTS STOCK INVENTORY
PRODUCT SUPPORT PROGRAM FOR REPLACING THE SWITCH ASSEMBLY LOCATED AT THE STEERING COLUMN ON CERTAIN M314F/M315F/M316F/M317F/M318F/M320F/M322F WHEELED EXCAVATORS AND MH3022/MH3024/MH3026 MATERIAL HANDLERS
PRODUCT SUPPORT PROGRAM FOR REPLACING LIFTER COVER BOLTS ON CERTAIN 797F OFF-HIGHWAY TRUCKS
PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE ROOF HATCH LATCH ON THE REAR ENTRY CAB ON CERTAIN 548 LL, 558 LL, AND 568 LL FORESTRY EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REWORKING 128-5347 STEERING VALVE GROUPS IN DEALER PART STOCK
PRODUCT SUPPORT PROGRAM FOR REWORKING THE EXHAUST GAS VALVE (NRS) VALVE ON CERTAIN ASPHALT COMPACTORS, BACKHOE LOADERS, INDUSTRIAL ENGINES, COMPACT WHEEL LOADERS, MEDIUM EXCAVATORS, SMALL EXCAVATORS, GENERATORS, KNUCKLEBOOM LOADERS, MEDIUM TRACK-TYPE
PRODUCT SUPPORT PROGRAM FOR REWORKING THE NRS VALVE ON CERTAIN INDUSTRIAL ENGINES, FORESTRY EXCAVATORS, LARGE AND MEDIUM EXCAVATORS, LANDFILL COMPACTORS, MEDIUM TRACK-TYPE TRACTORS, MEDIUM WHEELED LOADERS, MOTOR GRADERS, PAVERS, WINDROW ELEVATORS, SM
PRODUCT SUPPORT PROGRAM FOR REPLACING CONNECTING ROD BOLTS ON CERTAIN 793F OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE GENERATOR GROUP BELT GUARD ASSEMBLY ON CERTAIN AP300F AND AP355F ASPHALT PAVERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE PISTONS ON CERTAIN 793F OFF-HIGHWAY TRUCKS
PRODUCT IMPROVEMENT PROGRAM FOR REWORKING CERTAIN 490-8822 SWING TRANSMISSIONS IN DEALER PARTS STOCK INVENTORY
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING, REWORKING, AND POSSIBLY REPLACING THE PUMP ELECTRONIC TANK UNIT (PETU) HARNESS AND MAIN POWER RELAY ON CERTAIN 785G, 789G, 793F, 794 AC, 797F, AND 798 AC OFF-HIGHWAY TRUCKS, AND 994K WHEEL LOADERS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING CERTAIN REMAN CYLINDER PACKS SHORT BLOCKS IN DEALER PART STOCK
PRODUCT SUPPORT PROGRAM FOR REPLACING THE HINGE ASSEMBLIES ON CERTAIN 140GC MOTOR GRADER.
PRODUCT SUPPORT PROGRAM FOR INSTALLING A NEW HOSE AND MOUNTING BRACKET FOR THE AIR LINES GROUP ON CERTAIN 815K AND 816K LANDFILL COMPACTORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE WATER PUMP ON CERTAIN 745 ARTICULATED TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE PRODUCT LINK HARDWARE ON CERTAIN 18 MOTOR GRADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE ENGINE OIL SCAVENGE PUMP BOLTS ON CERTAIN 797F OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE MATERIAL FEED PLANETARY DRIVES ON CERTAIN AP500F, AP555F, AP600F, AP655F, AP1000F, AND AP1055F ASPHALT PAVERS
PRODUCT SUPPORT PROGRAM FOR REPLACING TRANSMISSION CLUTCH CONTROL VALVES ON CERTAIN 740 AND 745 ARTICULATED TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING TRANSMISSION CLUTCH CONTROL VALVES ON CERTAIN 735C, 740, 740 EJ, 745, AND 745C ARTICULATED TRUCKS
PRODUCT SUPPORT PROGRAM FOR REBUILDING THE DIFFERENTIAL ON 777E OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REBUILDING THE DIFFERENTIAL ON 777E OFF-HIGHWAY TRUCKS